Channel Support Administrator (Reading)
The role involves:
· Processing orders
· Working to strict deadlines/targets
· Liaising with lots of other teams around the business to ensure that customers are kept in the loop and updated about their orders and that the best all round service is being delivered.
· Liaising directly with customers- Providing support/assistance over the phone
· Maintaining service records
We are looking for…
· Previous Admin experience
· Keen eye for detail
· Customer service/telephone experience
Pricing Administrator (Reading)
The role involves:
- Processing orders
- Creating contracts on SAP
- Ensuring all pricing files are kept up to date and products set up on SAP
- To deal with all order queries from agreed special pricing
- Working with finance department
- Updating and distributing all price lists (external & internal)
- General administration tasks
What we are looking for:
- Excellent administration skills
- Proficient in the use of all Microsoft applications with particular focus on Excel
- Strong numeracy skills with an eye for detail
- Good communication and interpersonal skills
- Able to work on own initiative